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Connecting SendGrid Email Services

Updated over a month ago

A quick way to set up SendGrid as an email service provider. Before connecting it to the CRM, a few steps need to be completed on the SendGrid account.

Go to the API Keys Section

Log in to your Sendgrid account and navigate to "Settings" on the left navigation bar, and then select "API Keys".

Click Create API Key

Setting up API Key

1. Give your API key a name.

2. Select Full Access, Restricted Access, or Billing Access.

If you're selecting Restricted Access or Billing Access, select the specific permissions to give each category. For more information, see API key permissions.

3. Click Create & View.

Copy API Key

This API Key will need to be used as a Password for the SendGrid connection. Click on the code, and it will automatically copy the entire code. Copy your API key somewhere safe. For security reasons, do not put it directly in your code or commit it somewhere public.

Setting up SendGrid inside the CRM

Now that you have copied the API code from the SendGrid account, go back to the email services area of the CRM settings section. There, you can click on the "Add service" option for the next steps.

Click on SMTP provider option and select Sendgrid from the dropdown menu

Configuring SMTP settings

  1. Select Sendgrid from the dropdown menu.

  2. Add username as "apikey"

  3. Add the email address that you wish to set up with the CRM location.

  4. Paste the API Key copied from the SendGrid account.

  5. Save the settings.

Sendgrid Connected

This is how your screen will look after you have successfully connected your SendGrid account with your CRM. Remember to select SendGrid as a default provider.

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