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How can I resolve and prevent Credit Hero Score Affiliate Portal access restrictions due to inactivity?

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Resolving and Preventing Credit Hero Score Affiliate Portal Inactivity Issues

The Credit Hero Score Affiliate Portal may restrict account access after extended periods of inactivity as a security measure. This does not impact your commission activities but requires action to restore access. Below, we outline the steps to resolve this issue and the preventative measures to keep your affiliate portal active.

Why Does Affiliate Portal Access Get Restricted?

Account inactivity for prolonged periods triggers automated security measures, which temporarily restrict access to protect user information and maintain portal integrity.

How to Restore Affiliate Portal Access

If access to your affiliate portal is restricted due to inactivity, follow these steps:

  1. Log In Within 72 Hours of Reactivation:
    After your account is reactivated, ensure you log in within the next 72 hours. Use the affiliate link provided to access your portal. - Alternatively, access your portal via your Credit Repair Cloud (CRC) account by navigating to the 'My Company' tab and selecting 'Credit Monitoring Services.'
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  2. Post-Reactivation Login:
    If the issue persists, ensure you use the correct login link. - Logging in again after successful reactivation will restore your access.

Preventative Recommendations to Avoid Access Issues

To prevent your affiliate account from being restricted due to inactivity, adhere to the following guidelines:

  • Log In Every 45 Days:
    Ensure you log in at least once every 45 days to keep your portal active. This is the standard timeframe to avoid deactivation.
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  • Set Reminders:
    Schedule periodic reminders to log in within the recommended timeframe, ensuring uninterrupted access.

Additional Tips

  • Restricted access does not affect your commissions; they remain intact during inactivity periods.

  • Check your login details and URL to ensure accuracy if access issues persist. The correct URL should be: https://affiliate-help.creditheroscore.com/

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