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Creating a TSR-Compliant Consultation Page
Creating a TSR-Compliant Consultation Page
Updated over 4 months ago

To ensure compliance with the Telemarketing Sales Rule, you must keep your phone number off your website. Alternatively, leads can engage in a live chat conversation with you via their preferred messaging/social media platform. To achieve this, you need to generate the direct messaging URLs from these platforms which you can later add to your website in the form of buttons, or other call-to-action elements.

In this article, you will learn about:

To start, make sure you have the following:

How to generate direct messaging URLs for Instagram, WhatsApp, and Facebook Messenger

How to generate direct messaging URL for Instagram

Creating an ig.me link manually may appear challenging at first, but it’s quite straightforward.

The format for an Instagram DM link is “https://ig.me/m/YOURUSERNAME”.

  1. Replace YOURUSERNAME with your Instagram username.

    For example, if your username is @crc_heroes, your link would be “https://ig.me/m/crc_heroes.”

    Ensure your account’s privacy setting is set to public. If your account is private, the DM link will not function properly.

How to generate direct messaging URL for Facebook Messenger

The format for a Facebook Messenger link is m.me/YOURUSERNAME.

  1. Replace YOURUSERNAME with your Facebook Page’s username.

    For example, if your Page’s username is creditrepaircloud, your link would be “m.me/creditrepaircloud.”

How to generate direct messaging URL for Whatsapp

The format for a Whatsapp link is https://wa.me/<NUMBER> where the <NUMBER> is a full phone number in international format

  1. Replace NUMBER with your full phone number in international format.

How do I add button links to a MyCreditRepairSite page?

  1. Enter your email and password and click Login.

  2. Click on Edit Site under the My Sites section.

  3. Click on Edit Site in the top right corner.


    Welcome to the Site Builder!

  4. Click on Pages at the top.

  5. Select the page where you want to edit your buttons from the left-hand menu.

  6. Click on the button you want to edit.

  7. Click on Link.

  8. Click on Website URL.

  9. Paste the URL for your preferred messaging platform.

  10. Click on the Publish button.

  11. Repeat this process as needed for each button.

    If you’d like to delete a button, hover over it and click on the X icon located on the right corner. To confirm the action, click on the Delete button.


Download the TSR Compliance Checklist

We’ve created a TSR Compliance Checklist to help you understand what to do to remain TSR-compliant.

To continue using Credit Repair Cloud and our services, you are required to ensure that you are fully compliant with the TSR.

The checklist provides step-by-step guidance on the things you should avoid doing, along with actions you must proactively take today to help ensure compliance.

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