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Credit Repair Cloud Help

Credit Hero Challenge

We will hold you by the hand as you launch your very own credit repair business. Learn how to get your first clients and results without any experience whatsoever.

Free Live Software Classes

Get help from an expert to get started with Credit Repair Cloud and Web Hosting. Always free!

Video & Resources Page

Free guides for credit repair, building a business, web sites and more.

Knowledge base

  • Getting Started

    We are so excited you are here! First time visiting us? Click here to get started. New to Credit Repair Cloud? Congratulations! Get all the resources you need to get started.

  • Managing Your Clients

    Everything you need to know to manage your clients within Credit Repair Cloud.

  • Managing Your Account

    Manage all team members, assets and Company details in Credit Repair Cloud.

  • My Billing

    Manage your account's billing information and options.

  • Technical Set Up

    Find all the resources you will need to get set up in Credit Repair Cloud.

  • Tips & FAQs

    Grow your Credit Repair business with these tips from our experts!

  • Web Hosting

    Everything you need to create a complete website for your Credit Repair Business in minutes!

Getting Started

Starting a Credit Repair Business

  • Introduction: How Does Credit Repair Work?
  • How much should I charge my clients?
  • How profitable can a credit repair business be?

Credit Repair

  • Which credit bureau address should I send disputes to?
  • Who signs (and sends) the dispute letters?
  • Where do clients order their credit reports?
  • How do you increase credit scores?
  • Why send everything by snail mail?
  • How many dispute items can I send at one time?
See all 7 articles

Getting Started Guide

  • FAQs - All the Common questions we receive (all in one page)!
  • Part 3: Importing Credit Reports
  • Part 6: How to grow a profitable credit repair business
  • Part 5: Updating dispute item status and credit scores for manually added items
  • Part 4: Creating dispute letters for client
  • Part 2: Create a client
See all 7 articles

Managing Your Clients

My Clients

  • How to Reset My Default Client Agreement
  • Exporting Clients and Leads as CSV
  • Can I change an agreement that was saved to a client profile?
  • Educate your Clients
  • How do I delete the Sample Client?
  • Find Any Client Fast

Online Report

  • Discontinued report provider transition
  • Generating a Simple Audit For Your Leads
  • How To Use 1-Click Auto Import
  • Can I delete a client's credit report items and start over, change report providers, etc?
  • How to add a Creditor’s Mailing Address (for reports you’ve imported)
  • Can I pull credit reports for my client?
See all 9 articles

Client Onboarding

  • Got your first client! Now what?
  • How do I setup an online agreement for my client to sign?
  • How do I turn on the client portal for a client?
  • Importing a CSV file
  • Adding new clients and leads

Dispute Process

  • Using Simple Audit (credit analysis report)
  • Turning on/off dispute details in the client portal
  • How can clients choose what to dispute and why?
  • Importing Credit Reports vs Manual - Which is Faster?
  • Can I get FICO Scores?
  • What happens after round 1?

Managing Your Account

Your Training Account

  • Troubleshooting Issues With Training Courses
  • Enrolling In Training Courses
  • Updating Your Training Account Profile

My Account

  • How To Obtain Your Certificate Of Completion For Your Training Courses
  • Can I Pause My Account (to put it on hold)?
  • Upgrades, Downgrades, Add-Ons and Account Changes
  • How are clients, leads and prospects counted? What if I exceed my limit?
  • How do I get a new password for my account?
  • What additional features do I get if I upgrade my account?
See all 7 articles

Payment Processing

  • How to setup Billsby for recurring payments
  • Add an address to your invoices
  • Help! My Client's Credit Card Declined!
  • How do I create an invoice for a client?

Roles and Permissions

  • How do I change team member permissions?

My Team Members

  • How To Automatically Assign New Clients And Leads To Team Members
  • How do I add team members?

Affiliates

  • How do my affiliates give me leads?
  • How Do I Add An Affiliate in Credit Repair Cloud?

My Billing

Credit Repair Cloud

  • Why is my account suspended?
  • Refund Policy

Technical Set Up

Credit Repair Cloud Software

  • Batch Print
  • API Integrations with Zapier and other software
  • My Emails are Not Sending To Clients (and I have Mandrill)
  • Why am I being automatically logged off? (Timeout)
  • Help! My client isn't receiving my emails!
  • Importing Clients from another software
See all 12 articles

Tips & FAQs

General Information

  • Start a Credit Repair Business in Canada, UK, Australia, New Zealand, South Africa and India
  • Got A Great Idea For A New Feature?
  • How do I get customers for my credit repair business?

Web Hosting

Your Website

  • Read This Before Creating Your Website
  • Customizing your Website
  • Resetting Your Website
  • How To Use Google Analytics With Your Website
  • Adding a web lead form to your website
  • My Web Hosting Account Got Canceled. How Do I Get it Back?
See all 22 articles

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Legal disclaimer: The information contained on this site and our guides are for educational and informational purposes only. It does not constitute legal advice, nor does it substitute for legal advice. Persons seeking legal advice should consult with legal counsel familiar with their particular situation as consumer credit laws vary by state.