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Part 4: Introduction to our Dispute Wizard Tool

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Eduardo Duarte

 

Creating Dispute Letters for your client

Once you've imported your client's credit reports, the next step is to create dispute letters using our Dispute Wizard.

 

In this article, you will learn about:

 

To start, make sure you have the following:

 

Where do I find the Dispute Wizard?

  1. Log in to your Credit Repair Cloud account

  2. Click on Clients

    ACCHSA_1-001.png

  3. Click on your client's name to open the client dashboard

    N-ICR_1-002.png

  4. Click on Run Dispute Wizard

    New_DL_01.png

What are the different scenarios when using the Dispute Wizard?

  • You have imported a report from a supported credit report provider. When facing this scenario, you will select credit items from the imported list.

    The supported providers are:

  • Your client has a report that's not supported (therefore can't be imported). In this case, you can manually add credit items for your dispute letters.

  • You are already on Round 2 or higher and you are unsure about which letter to use.

 

How can I create dispute letters using imported items?

Once you have imported your client's first credit report, follow the steps below to tag the negative items and generate the dispute letters.

  1. Click on Tag Pending Report

    New_P4DW_01.png

  2. Click on Tag And Save Pending Report

    N-P4DW_1-002.png

  3. Scroll through the report and locate every item with a Negative Status

    N-P4DW_1-003.png

  4. Click on Choose Reason and select the dispute reason that fits your client's scenario

    N-P4DW_1-005.png

    You can also click on Add New Reason if you want to add a custom reason.

  5. Click on Choose Instructions and select the instruction for the bureaus on the specific item

    Or, click on Add New Instruction if you want to add a custom instruction.

  6. Repeat Steps 4 and 5 for every Negative item

    All Negative items that you've tagged with a "Reason and Instruction" will be saved as "Dispute Items" to be merged into letters in the Wizard.

  7. Click on Save my work and continue to the Wizard

    N-P4DW_1-006.png

  8. Select Round 1: Basic Dispute - Credit Bureaus

    New_P4DW_02.png

  9. Click on + Add Saved Pending Items

    N-DL_1-003.png

    A popup will open where you will select up to five items for your client’s first round of letters.

  10. Select the items you wish to dispute

    New_DL_04.png

      Tip:

    We recommend sending between 3 to 5 dispute items to a credit bureau within a 30 day period. If you send more, you risk being labeled “frivolous.”


  11. Click on Add to Dispute

    Any remaining unchecked items will be saved as "Pending" to include in another Round 1 Dispute Letter.

  12. Click on Next: Generate Letter

    New_P4DW_03.png

  13. Make any last-minute changes in the Letter Editor


  14. Click on Save & Continue To Print

    New_DL_07.png

  15. Fill out the Save Letter form as needed

    Doing this will allow you to use the same letter template for another client.

  16. Click on Save All X Letters

    New_DL_08.png

    The button may show a different number depending on how many letters are being saved.

    Next, you'll be shown a list of all unsent and unprinted letters that you have created for this client. You can make any last-minute changes by clicking the View/Edit button, rename, or remove accidental letters.

    New_P4DW_04.png

  17. Select the letters that you want to Print/Send and click on Next

    New_P4DW_05.png

  18. Select the Attached Documents option that suits your client's scenario

    New_DWMD_1-009.png

    We encourage you to keep the Recommended options on.

    If the Photo ID or Proof of Address documents are not on file for your client, you can click on Add to upload from your device. (Only JPEG and PNG files with a max size of 10 MB are allowed)

  19. (Optional) Click on Render Preview Of Letter/Attachments

    New_DWMD_1-010.png

  20. Click on Next


  21. Select the Print & Mail Methods and click on Next

    P4DW_001.png

    The options are:

    * First Class Mail (CloudMail)
    * Certified Mail (CloudMail)
    * Print & Mail Locally (Regular printing option)


    We highly recommend you to use the CloudMail options. Click here for a step-by-step guide on sending letters through CloudMail.

    Or, if you prefer, you can also Print Locally.

    Follow CloudMail’s or your printer's prompts to finalize printing/sending the letters.

 

How can I create dispute letters for manually “imported” items?

Our Dispute Wizard can also help you when your client's report can't be imported by our software. In that case, you can manually enter credit items and create dispute letters for those items.

Please read this article for a step-by-step guide on this process.

 

Can you help me choose a letter for Round 2 (or higher)?

If you've already started the credit repair process for your client and are unsure on which letter to use for the next rounds, please read this article to learn about our Letter Finder tool.

 

  Important Note

Access to Round 2 or higher letters when using the Letter Finder tool is limited to paid accounts. Trial accounts don't have access to Round 2 or higher letters in the Letter Finder tool.

 

 

What you can do now:

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