Can I pause my account/put it on hold?

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Pausing your account is not currently possible. But, you can cancel your account and we will save your information for 90 days. Once you are ready to return, simply log back in and reactivate your account.

 

Table of contents:

 

How do I cancel my Credit Repair Cloud subscription?

    1. Log in to your Credit Repair Cloud account


    2. Go to https://app.creditrepaircloud.com/myaccount or click on My Account at the top

      My account button

    3. Click on Cancel your account - Step 1 of 3

      Cancel your account button

    4. Select a reason for the cancellation

      We will miss you! We always appreciate hearing from people who decide to leave Credit Repair Cloud so that we can make the software better. We would love to know why you choose to cancel your account.

      Cancellation survey

    5. Scroll down and click on Continue to Cancel

      Continue to cancel button

 

What happens to my data after cancellation?

Once you have canceled your account, any data that was entered into the account will be kept for up to 90 days. If you would like to have access to this data, you will have to reactivate the account by processing payment.

  Important Note

Before you cancel, please make sure that all data, customer documentation, and any details you would like to save are properly backed up. We cannot do this for you. After 90 days have passed, any information left in the account will be purged.

 

Need help?

If you need help completing the process, you can also reach out to us via email. Please keep in mind that we cannot accept cancellation requests by phone or from an email address that is not associated with the account holder.

You must cancel your own account. You'll receive an instant confirmation email with the timestamp (and we will receive the same). 

 

For more information, click here: https://www.creditrepaircloud.com/cancel

 

 

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