How do I add, modify or remove a letter from the letter library?

The letter library is a great resource for your credit repair business. In this article, we’ll explore everything you need to know about the letter library.

Table of contents:

• Prerequisites
• What is the letter library?
• How can I add a letter to the library?
• How can I remove a letter from the library?
• How can I edit a letter within the library?

To start, make sure you have the following:

• A Credit Repair Cloud account - Sign up for a free trial here!

What is the letter library?

The letter library is a compilation of dispute letter templates for a variety of scenarios. These templates can be used when creating dispute letters with the Dispute Wizard.

How can I add a letter to the library?

1. Log in to your Credit Repair Cloud account
   
   
2. Click on My Library
   
   
   
   
3. Click on Add New Letter
   
   
   
   
4. Select a Category from the dropdown
   
   
   
   
5. Select Active next to Status
   
   
6. Enter a Letter title
   
   
7. Type the letter in the editor
   
   
   
   
8. Use the available Placeholders as needed
   
   
   
   For example, you can type {curr_date} at the top left of the letter and the Dispute Wizard will automatically add the current date to the letter. Placeholders must be entered exactly as shown here:
   
   {company_logo} - Company logo
   {client_suffix} - Suffix of client
   {client_first_name} - First name of client
   {client_middle_name} - Middle name of client
   {client_last_name} - Last name of client
   {client_address} - Address of client
   {client_previous_address} - Previous address of client
   {bdate} - Birth date of client
   {ss_number} - Last 4 of SSN of client
   {t_no} - Telephone number of client
   {curr_date} - Current date
   {client_signature} - Client's signature
   {bureau_name} - Credit bureau name
   {bureau_address} - Credit bureau name and address
   {account_number} - Account number
   {dispute_item_and_explanation} - Dispute items and explanation
   {creditor_name} - Creditor/Furnisher name
   {creditor_address} - Creditor/Furnisher address
   {creditor_phone} - Creditor/Furnisher phone number
   {creditor_city} - Creditor/Furnisher city
   {creditor_state} - Creditor/Furnisher state
   {creditor_zip} - Creditor/Furnisher zip
   {report_number} - Report number
   
   
9. Click on Submit to save the letter
   
   

How can I remove a letter from the library?

Please note not all letters can be deleted as most of them are crucial for the credit repair process.

1. Log in to your Credit Repair Cloud account
   
   
2. Click on My Library
   
   
   
   
3. Locate the letter that you want to remove
   
   
4. Click on the ‘X’ icon
   
   
   
   You can only delete letters that show the ‘X’ icon next to the pencil icon.
   
   
5. Click OK
   
   
   

How can I edit a letter within the library?

All the letter templates can be edited, but there is one letter we don’t recommend editing. It's the Default Round 1 letter for bureaus. You can certainly modify it, just be careful to save a copy first and do not remove the text in brackets (placeholders), as those make the data merge work.

1. Log in to your Credit Repair Cloud account
   
   
2. Click on My Library
   
   
   
   
3. Locate the letter that you want to edit
   
   
4. Click on the pencil icon
   
   
   
   
5. Edit the letter as needed
   
   
   
   
6. Use the available Placeholders as needed
   
   
7. Click on Submit to save the letter

What you can do now:

• Dispute Letters FAQ
  
  

• Why send everything by snail mail?
  
  

• How many dispute items can I send at one time?
  
  

• Which dispute letter do I choose?