Here’s how to cancel your web hosting account!
There are two different ways you can cancel your web hosting account. Through the self-service option in your Web Hosting account or by contacting us directly.
The self-service option
- Log in to your web hosting account here.
- Select Services:
- Select Website Hosting:
- Select Request Cancellation from the left menu:
- Include a reason for your cancellation request, confirm if you wish to stop domain auto-renewal (if you registered your domain with us), and choose when you would like the cancellation to take place:
- Tell us “I want to cancel my web hosting account.”
- Make sure to include the domain name of your site.
- If you send us an email, please make sure it comes from the same name and email that you signed up with, so we know it’s you.
- Include your phone number in case we need to call you.
If you include all this info, we will cancel your account fast and send you a confirmation email!