Web Hosting Frequently Asked Questions! (FAQ)

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Scroll down to find ALL the frequently asked questions about Web Hosting.

 

How do I sign up for web hosting?

You can visit MyCreditRepairSite.com to get started. We also have a walkthrough of the signup process here.

 

I'm trying to publish my website, but it tells me my credentials are invalid. Help!

This is a common error message if you are using an external domain. You need to make a quick change to the domain’s nameservers before publishing your website. You can learn more about the process here.

 

How can I change my domain if I register a new one?

We can definitely help you with that! Simply reach out to us via email, and we'll be more than happy to help.

 

I got an email asking me to verify my domain. What is this about?

Domain ownership needs to be verified with ICANN so your clients can access your website under that domain. If the domain is not verified within 15 days of registration, it will be suspended until this verification is complete. You can learn more about this verification process here.

 

My website is appearing as "not secure." How do I fix this?

Make sure you enable SSL as shown in this article.

 

What should I do if my website shows just only an "index" page?

This usually means that your website has not been published yet. To fix this, you must go to your site editor, make sure your SSL certificate is enabled, and then click on the Publish button.

For a step-by-step guide on how to fix this, please click here.

 

I have a domain from GoDaddy/another company. How can I use it with your web hosting?

All you need to do is change your nameservers on that domain to ours: ns1.mycreditrepairsite.com and ns2.mycreditrepairsite.com. You can find more instructions here.

 

I have an email service with another company (Gsuite, GoDaddy). Can I keep it and use your web hosting?

If you already have an email service linked or connected to the domain that you want to use for your website, please keep reading. To keep your email inbox working, it’s CRITICAL that you follow the steps in this article before moving your domain to My Credit Repair Site.

 

I made too many edits. How do I go back to my original template?

If you feel you made too many changes and don't like how your website looks, you can start over at any time. Please click here to learn how to reset your website.

 

How do I add my logo to my website?

This is done in the Site Editor, right where your company name should be. This quick video will show you how to add your logo and resize it to fit your navigation bar. 

For a step-by-step guide on how to add your logo, please click here.

 

Can I get rid of index.html at the end of my domain's URL?

Unfortunately no. Our web hosting service doesn’t have an option to remove this from the URL.

 

My Web Hosting was suspended/canceled and I would like to get my website back. How do I do that?

Reach out to us via email! We will be more than happy to help you find a solution.

 

 

What you can do now:

 

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