How to send dispute letters using CloudMail?

Eduardo Duarte

January 01, 2022 22:12

In this article, we’ll guide you through sending your client’s dispute letters through CloudMail.

Please note that this article is focused exclusively on CloudMail’s letter sending method.

Click on the links below to learn about the steps/processes required before sending letters:

In this article, you will learn about:

Prerequisites
How do I send dispute letters through CloudMail?
How much does CloudMail cost, and what’s included with each service?

To start, make sure you have the following:

How do I send dispute letters through CloudMail?

Once you have generated your client’s letter and have reached the Choose Letter Send Method step, please follow the instructions below:

Select CloudMail under Choose Letter Send Method
Click on Next
Select Black & White or Color under Color Mode for each letter

This selection determines if the specific letter is printed in color or black & white ink.
Select 1st Class, or Certified under Mail Class for each letter

This selection determines the Mail Class used to send the specific letter. Learn more about the different options in the section found below these steps.
Review the CloudMail Credit To Be Used
(Optional) Check the box next to Save an extra $x.xx when you print double-sided!
(Optional) Click on Add CloudMail Credit to add funds to your balance if needed
Click on Confirm and Send Letters!

Next, you will see a processing screen followed by a confirmation message.

How much does CloudMail cost, and what’s included with each service?

CloudMail Pricing

First Class Mail (Black & white): $1.01 / 1st page
First Class Mail (Color): $1.20 / 1st page
Certified Mail w/Tracking (Black & white): $6.64 / 1st page
Certified Mail w/Tracking (Color): $6.64 / 1st page
Letter over 6 pages: Additional fee $2.35
Additional Pages: (Black & white): $0.12 / per page
Additional Pages: (Color): $0.24 / per page

What’s included with each service/mail class?

CloudMail offers three different services or mail classes to send/process your client’s letters:

First Class Mail

Delivery time: 4-6 business days - depending on destination

Ability to track: No

Will the letter be returned to the sender if undeliverable? Yes

Certified Mail

Delivery time: 4-6 business days - depending on destination

Ability to track: Yes

Will the letter be returned to the sender if undeliverable? Yes

The Certified Mail service provides a receipt and electronic verification when the mail is delivered or after a delivery attempt.

Important Note

Delivery times are estimates; CloudMail uses USPS as the primary carrier, and USPS experiences delays from time to time. To see the most up-to-date status, check the tracking information of your particular mailing.