How to send dispute letters using CloudMail?

In this article, we’ll guide you through sending your client’s dispute letters through CloudMail.

Please note that this article is focused exclusively on CloudMail’s letter sending method.

Click on the links below to learn about the steps/processes required before sending letters:

• Importing Credit Reports
  
  
• Generate letters using our Letter Wizard tool

In this article, you will learn about: 

• Prerequisites
• How do I send dispute letters through CloudMail?
• How much does CloudMail cost, and what’s included with each service?

To start, make sure you have the following:

• A Credit Repair Cloud account - Sign up for a free trial here!
  
  
• Imported Credit Reports or a Report that you want to input manually
  
  
• Enable CloudMail in your Credit Repair Cloud account by adding funds

How do I send dispute letters through CloudMail?

Once you have generated your client’s letter and have reached the Choose Letter Send Method step, please follow the instructions below:

1. Select CloudMail under Choose Letter Send Method
   
   
   
   
2. Click on Next
   
   
   
   
3. Select Black & White or Color under Color Mode for each letter
   
   
   
   This selection determines if the specific letter is printed in color or black & white ink.
   
   
4. Select Standard, 1st Class, or Certified under Mail Class for each letter
   
   
   
   This selection determines the Mail Class used to send the specific letter. Learn more about the different options in the section found below these steps.
   
   
5. Review the CloudMail Credit To Be Used
   
   
   
   
6. (Optional) Check the box next to Save an extra $x.xx when you print double-sided!
   
   
   
   
7. (Optional) Click on Add CloudMail Credit to add funds to your balance if needed
   
   
   
   
8. Click on Confirm and Send Letters!
   
   
   
   Next, you will see a processing screen followed by a confirmation message.
   
   
   
   
   

How much does CloudMail cost, and what’s included with each service?

CloudMail Pricing

• Standard Mail (Black & white): $0.80 / 1st page
  
  
• Standard Mail (Color): $1.00 / 1st page
  
  
• First Class Mail (Black & white): $1.01 / 1st page
  
  
• First Class Mail (Color): $1.20 / 1st page
  
  
• Certified Mail w/Tracking (Black & white): $6.64 / 1st page
  
  
• Certified Mail w/Tracking (Color): $6.64 / 1st page
  
  
• Letter over 6 pages: Additional fee $2.35
  
  
• Additional Pages: (Black & white): $0.12 / per page 
  
  
• Additional Pages: (Color): $0.24 / per page 
  

What’s included with each service/mail class?

CloudMail offers three different services or mail classes to send/process your client’s letters:

• Standard Mail
  
  Delivery time: 7-21 business days - depending on destination (USPS does not provide delivery time guarantees for Standard Mail)
  
  Ability to track: Yes
  
  Will the letter be returned to the sender if undeliverable? Yes

• First Class Mail
  
  Delivery time: 4-6 business days - depending on destination
  
  Ability to track: Yes
  
  Will the letter be returned to the sender if undeliverable? Yes

• Certified Mail
  
  Delivery time: 4-6 business days - depending on destination
  
  Ability to track: Yes
  
  Will the letter be returned to the sender if undeliverable? Yes
  
  The Certified Mail service provides a receipt and electronic verification when the mail is delivered or after a delivery attempt.