Audience: This article is for Credit Repair Cloud (CRC) users who wish to create their first billing plan using our in-house payments and billing tool: CRC Billing.
Once your merchant account has been approved, it's time to create your first billing plan.
Table of contents:
To start, make sure you have the following:
What types of billing plans can I create?
Credit repair businesses must consider each client's needs and finances when deciding on the billing structure. Offering one-time fee, pay-per-delete, and monthly plan options gives clients more choices and can help serve a broader range of people.
Subscription (Monthly)
Our most popular plan! This type of billing plan consists of a first-work fee and a monthly fee (recurring).
1-Time Flat Fee
This type of billing plan consists of a one-time flat fee for your service. This type of plan can be useful for single dispute resolutions (clients with a specific and isolated credit issue), limited credit repair needs (clients with very few negative items in their reports), short-term credit repair goals (clients aiming to improve their score for a specific financial milestone), etc.
Pay Per Item Deleted
This type of billing plan might suit clients with budget constraints or with a few specific items on their credit reports that they want to address individually. This is only possible via Invoices & Payments - Create Invoice.
For more information on this, please visit our help article: How to create an invoice.
How do I create my first subscription plan?
Next, we'll guide you through creating our most popular billing plan: a monthly subscription.
Click on Settings in the Side Navigation Menu.
Click on Manage Plans.
Click on New Plan
Carefully read the Legal Disclaimer.
Check the box next to I understand and acknowledge this legal disclaimer.
Click on the Submit button.
The Create New Plan setup screen will appear:
Set your Plan Name in the corresponding field.
The Subscription (Monthly) plan will be pre-populated. You can select a different plan type as needed.
(Optional) Toggle the First Work Fee switch to Yes and enter the desired Amount.
You must toggle this switch to Yes if you’d like to charge a first work fee (i.e., initial consultation, paperwork, etc.)
First Work Fees are collected once on the initial Payment Due Date. Recurring Monthly Fee is charged 1 month after the First Work Fee is collected, and every month thereafter according to the Plan Duration.Enter the number of days for the plan’s Payment Due Date.
Option 1: ‘X’ days after plan is saved - The system will automatically bill your client ‘X’ days after saving the plan to a client’s profile.
Option 2: When the first Round 1 letter is created/saved. When selecting this, the system will bill your client once you create their first round 1 letter.
Important Note: When creating plans that have a due date of "0 day(s) after plan is saved," or "when a Round 1 letter is created/saved", please ensure the client's payment information is present in their profile before assigning these plans.
Set the Amount for the Recurring Monthly Fee.
Select either Indefinitely (Charges Until Cancelled) or Collect for ‘X’ month(s) for the Plan Duration.
Click on Create Plan.
You are now one step closer to automating your billing process!
Your billing plan will appear under Manage Plans - Active Plans.
How can I activate/deactivate a billing plan?
Important Note:
In order to deactivate a plan, you can’t have any active clients under that plan.
Deactivating a plan may be useful when sunsetting a certain plan and to keep your Active plans section clean.
Click on Settings
Click on Manage Plans
Toggle the switch as needed under Inactive/Active.
Need a hand getting started?
Our Success Team can jump on a 1:1 call to walk you through CRC Billing, configuring plans and subscriptions, setting up automated reminders, and sharing best practices to keep revenue flowing.
If you’d like a specialist to help you live, grab a time here: https://meetings.hubspot.com/troyh/connect-with-success