How do I update credit report changes? Should I import again?
Once you've imported the initial credit report and your client is notified by the bureaus about changes for the disputed items, you can reimport the report or manually update the dispute items.
It is recommended to save a PDF copy of the reimport summary and full report at the time of import to ensure accurate data tracking and preserve a record of changes for future reference.
Table of contents:
To start, make sure you have/have completed the following:
Reimport a credit report using the Import/Audit feature - Step by step:
Click on Clients
Click on your client’s name to open the client dashboard
Click on Import/Audit
Click on Reimport Credit Report
Click on Reimport Credit Report one more time
Next, you will be shown a summary of the changes between the last report and now. This will include Deleted, Updated to Positive, Updated to Negative, and Added items, as well as updated Scores.
We strongly suggest scrolling down and clicking on Download as PDF so you can share with your client and/or keep a copy in their records.
Click on Continue to Credit Report Preview Page
Review the updated report and prepare the next round of letters using our Wizard
Our Credit Report Import Tool is a huge time saver. It highlights what’s still negative on the report and what's changed, so all you have to do once you reimport a report is run the Dispute Wizard to create your dispute letters.
However, it is important to note that Credit Repair Cloud does not store historical reports indefinitely, making it essential to export and save reports at the time of import or reimport for your records.
Update Dispute Items manually - Step by step:
You can certainly update scores and dispute items manually if a report can’t be reimported for a given reason. For detailed instructions, please click here.
Be cautious when making manual changes, as these can lead to data discrepancies or unexpected behavior during subsequent reimports.
Troubleshooting Deleted Items and Score Discrepancies
If you encounter issues such as items disappearing or scores changing unexpectedly after reimporting a report, use these steps to resolve:
Track Deleted Items: Save and refer to your reimport summaries or compare past and current reports using PDF records or screenshots.
What if my client wants to see the scores change over time?
If all the following conditions are met, your client will be able to see their score changes on their client portal:
Your client holds a paid subscription to the credit monitoring service.
You either use the Import/Audit feature or manually update the reported score for each bureau.