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How to add a Creditor’s mailing address

In the event that you’re sending a Round 2 (or higher) letter directly to a Creditor/Furnisher, here’s how to add their address.

In this article, you will learn about:

To start, make sure you have the following:

How do I add a Creditor’s mailing address?

  1. Click on Clients
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    ACCHSA_1-001.png

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  2. Click on your client’s name to open the client dashboard
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  3. Click on Dispute Items​

    New_CMA_001.png

  4. Click on the down arrow icon
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    New_CMA_002.png

  5. Click on Edit
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  6. Scroll down and locate the Address field​

    New_CMA_003.png

  7. Enter the creditor/furnisher address
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  8. Click on Save​

    New_CMA_004.png

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    Voila! Now, when you run the Dispute Wizard to create a Round 2 (or Higher) letter for a Creditor, the address will populate into the letter!
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