The letter library is a great resource for your credit repair business. In this article, we’ll explore everything you need to know about the letter library.
Table of contents:
To start, make sure you have the following:
What is the letter library?
The letter library is a compilation of dispute letter templates for a variety of scenarios. These templates can be used when creating dispute letters with the Dispute Wizard.
Important Note
Never type client or creditor information directly into these templates. Modifying templates could break the functionality of the Dispute Wizard for the specific template being modified.
How can I add a letter to the library?
Click on Library
Click on + Add New Letter
Select a Category from the dropdown
Select Active from the Status dropdown
Enter a Letter title
Enter the letter’s content in the editor
Use the available Placeholders as needed
Important Note
Please note all placeholders are syntax-sensitive. These must be added exactly as shown in the list.
{company_logo} - Company logo
{client_suffix} - Suffix of client
{client_first_name} - First name of client
{client_middle_name} - Middle name of client
{client_last_name} - Last name of client
{client_address} - Address of client
{client_previous_address} - Previous address of client
{bdate} - Birth date of client
{ss_number} - Last 4 of SSN of client
{t_no} - Telephone number of client
{curr_date} - Current date
{client_signature} - Client's signature
{bureau_name} - Credit bureau name
{bureau_address} - Credit bureau name and address
{account_number} - Account number
{dispute_item_and_explanation} - Dispute items and explanation
{creditor_name} - Creditor/Furnisher name
{creditor_address} - Creditor/Furnisher address
{creditor_phone} - Creditor/Furnisher phone number
{creditor_city} - Creditor/Furnisher city
{creditor_state} - Creditor/Furnisher state
{creditor_zip} - Creditor/Furnisher zip
{report_number} - Report number
Click on Submit to save the letter
How can I remove a letter from the library?
Please note not all letters can be deleted as most of them are crucial for the credit repair process.
Click on Library
Locate the letter that you want to delete from the library
Click on the down arrow icon next to the letter's name
Click on Delete
Click Ok
How can I edit a letter within the library?
All the letter templates can be edited, but there is one letter we don’t recommend editing. It's the Default Round 1 letter for bureaus. You can certainly modify it, just be careful to save a copy first and do not remove the text in brackets (placeholders), as those make the data merge work.
Click on Library
Locate the letter that you want to edit
Click on the down arrow icon
Click on Edit Template
Edit the letter as needed
Use the available Placeholders as needed
Important Note
Please note all placeholders are syntax-sensitive. These must be added exactly as shown in the list.
Click on Submit to save the letter
What you can do now: