Table of contents:
To start, make sure you have the following:
A client with an imported and tagged report
Letters by AI - Video Overview
What is Letters by AI?
Letters by AI works directly with our dispute letter generator. This new feature reduces the risk of getting your letters flagged as templates by the credit bureaus. Using our Letters by AI feature, you will get unique letters every time, increasing your letter’s success rate and faster results for your clients.
Additionally, this feature is included in your subscription at no extra cost. Both AI-generated and manually customized letters are available without additional fees, apart from optional mailing expenses through services like CloudMail.
How can I use the Letters by AI feature?
Click on Clients
ACCHSA 1-001.png 3. Click on your client’s name to open the client dashboard N-ICR 1-002.png
Click on Run Dispute Wizard
5. Choose Round 1 Basic Dispute or Round 2+ All Other Letters LAI 001 (1).png If you select Round 2+, you'll also have to choose between Credit Bureau and Creditor/Furnisher Reporting the Item. Note: Use Round 1 letters for initial disputes, such as disputing an address or challenging items for the first time. Use Round 2 letters for follow-ups on previously disputed items or disputes filed outside CRC. The round label itself does not matter to credit bureaus; they focus on the content of the dispute and the items being challenged. LAI 002 (1).png
Click on + Saved Dispute Item
LAI 003 (1).png For this guide, we’ll use saved dispute items, but you can also create unique letters when adding new dispute items. Important: When generating a Round 2 creditor dispute letter, ensure you select saved dispute items and avoid adding new items to maintain consistency and accuracy. 7. Select your saved items LAI 004 (1).png
Click on Add to Dispute LAI 005 (1).png
Click on Generate Unique AI Letter LAI 006 (1).png
Congratulations! You have generated a unique dispute letter with our Letters by AI feature! Now, you can continue the letter-sending/printing process as you would normally.
Once the letter is generated, you have the choice of sending it in two ways: either by downloading, printing, and mailing the letter yourself, or using the seamless CloudMail service. CloudMail handles both printing and mailing for your convenience (additional charges apply).
Important Notes:
Letters by AI is not available for custom letters added to the library.
After generating a letter with our AI tool, you can modify it as you would with any other letter using our letter editor.
When sending a Round 1 credit bureau dispute letter, include the following documentation:
The client’s identifying information written from their perspective (e.g., using "I" or "my").
A detailed reason for each disputed item, with a description for each.
A copy of the client’s credit report with the disputed errors highlighted or circled.
A clear copy of the client’s government-issued photo ID (e.g., driver’s license).
Proof of address showing the client’s name and current address (e.g., utility bill, insurance statement, phone bill, or bank statement).