If you need to manually review your client’s Credit Hero Score account, you can access it by following the steps outlined below.
In this article, you will learn about:
To start, make sure you have the following:
Video Overview
How do I access my client's Credit Hero Score account?
Click on Clients
Click on your client’s name
Click on View Credit Hero Score Account
You will be redirected to your client’s account where you can explore reports and scores as needed
Error: Login Credentials are not valid
If you get the Login Credentials are not valid error message when trying to access your client’s CHS account, they’ve likely changed their password.
How do I update my client’s credentials?
Contact your client
Request the new credentials
Repeat Steps 1 - 4 outlined above
Enter the new credentials
Click on Save Credentials & Login