It is possible to delete a client’s credit report items or even the entire client profile if you need to. Keep in mind that we designed Credit Repair Cloud to follow a flow, and deleting report items from clients’ profiles is not part of that flow. However, you may stumble upon scenarios that require you to either delete report items or the entire client profile.
Table of contents:
To start, make sure you have the following:
How can I delete credit items from my client’s profile?
Important Note:
If you delete items from your client’s profile, you will not get an accurate reimport summary. We don't recommend deleting credit items from your client's profile.
Click on Clients in the Side Navigation Menu.
Use Table Search to locate your client.
Click on your client’s name to open the client dashboard
Click on Dispute Items
Click on the down arrow next to the item you wish to delete
Click on Delete
Click on Continue with deletion (not recommended)
