Upgrades, Downgrades, Add-Ons and Account Changes

Eduardo Duarte

March 28, 2019 11:58

Changing plans and getting add-ons is super easy with no billing surprises.

In this article, you will learn about:

To start, make sure you have the following:

Log in to your Credit Repair Cloud account
Click on My Account
Click on Change Plan
Select a plan from the list
(Optional) Change your billing frequency (Save 20% when choosing the Annual option)
Verify the Updated Plan Total at the bottom
Click on Confirm & Save

When you add a new add-on or upgrade to a bigger plan, that difference is charged to your card pro-rated, which is always the fairest and friendly way to do this, so you are never overcharged. You will receive an itemized receipt that explains everything, and you know there was no monkey business.
When you remove an add-on or upgrade to your account, it's removed immediately, and credit is pro-rated and added to your Credit Repair Cloud account. Again, this is the fairest way to do this, so you are never overcharged, and the credit is applied to your Credit Repair Cloud account. You will also receive an itemized receipt.
If you've downgraded your plan (and no more than 30 days have passed) and a credit was applied to your account, you will have received an email invoice/receipt explaining this and that credit will be listed (in brackets) as applied to your account. Most people like the credit applied to their account this way so their next bill will be smaller -- but if you'd like that pro-rated difference to be returned back to your card instead, no worries! Just reach out and let us know. We will be happy to assist you!