Troubleshooting Batch Print & Limitations



With Batch Print, you can print or send all your letters through CloudMail at once without having to go to different client profiles. In this article, we’ll explore the limitations of Batch Print as well as a couple of troubleshooting pointers.


In this article, you will learn about:

To start, make sure you have/have completed the following:


Limitations of Local Batch Print

The Batch Print feature does have some limitations to be aware of. It's fantastic if you're a big company printing dozens or hundreds of letters a day, but if you need more control over the letters, it may not be suitable for you.

The main limitations are:

  • The margins are set to standard letter settings.

  • Any images uploaded will print at the full width of the page.

In the final step of batch print, our software outputs one long PDF to print. What you print will be exactly the same as that PDF. We don't have control over your PDF viewer settings since it's another company's software and your browser controlling how it looks on your screen.


Troubleshooting Local Batch Print

The most common issue is that the PDF file doesn't show or print at the end. If that’s your case, here are two things to check:

  1. Make sure you have the newest version of your web browser. If not, please update it.

    Please check this link to verify if you are working on the latest version of your browser.

  2. Go to your browser settings and check that all "Popup Blockers" are OFF.


What you can do now:

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