If you are getting a Duplicate Report Warning message when importing reports from Credit Hero Score, please follow the steps outlined in this article.
Table of contents:
To start, make sure you have the following:
Why am I getting this message?
This message displays if a Credit Hero Score report is re-imported before a new report is available.
Credit Hero Score reports are updated monthly. New reports are available for purchase off-cycle.
How do I solve this issue?
When facing this scenario:
Wait for the updated report. The system will tell you when a new report will become available.
Or, you can always order an off-cycle report:
Off-cycle reports are always available.
The cost is $18.85.
Due to the one-off charge of $18.85 for this service, it is highly recommended to obtain explicit client consent before proceeding. This ensures transparency and avoids any unexpected charges for the client.