In the event that you’re sending a Round 2 (or higher) letter directly to a Creditor/Furnisher, here’s how to add their address.
In this article, you will learn about:
To start, make sure you have the following:
A client with a creditor’s/furnisher item in dispute
How do I add a Creditor’s mailing address?
Click on Clients in the Side Navigation Menu
Use Table Search to locate your client
Click on your client’s or lead’s name
Click on Dispute Items
Click on the down arrow icon
Click on Edit
Scroll all the way down and locate the Address field
Enter the creditor/furnisher address
Click on Save
Voila! Now, when you run the Dispute Wizard to create a Round 2 (or Higher) letter for a Creditor, the address will populate into the letter!