In this article, we’ll cover everything you need to know about our refund policy. Anything within 30 days can be fully refunded on any of our products. For additional details, please continue reading. This includes specific programs like the CRC Masterclass Program, which also follows the 30-day refund policy.
Once a refund is processed, it generally takes 5-7 business days for the amount to reflect in your linked bank account. Timelines depend on your financial institution and its processing times.
In this article, you will learn about:
Examples of full refunds we’d grant
Anything within 30 days can be fully refunded on any of our products.
If you’ve been a paid user and you were just charged for your next month of Credit Repair Cloud, but you meant to cancel, we’re happy to refund that extra charge, as long as you notify us within those 30 days.
Refunds will also apply to the CRC Masterclass Program if canceled within the 30-day period, including all bundled services.
Examples of refunds we will not grant
Charges on domains. Domain purchases are not refundable.
Anything that's past the 30 days will not be refunded.
Refunds are not granted for charges unsuccessfully disputed through financial institutions, such as declined chargebacks.
Refunds for Hard goods
If you have purchased a “hard good” (for example, a book or other tangible product) from Credit Repair Cloud or any related brands, you may receive a limited refund. If you comply with the following conditions (unless otherwise specified):
To ensure a smooth refund process, follow these steps:
Cancel Your Account or Service:
Ensure your account is canceled if seeking a refund for a subscription-related charge. Cancellation requests must align with the refund policy period.Request a Refund:
Contact the support team to request a refund and provide details like transaction dates and amounts charged.Wait for Processing:
Once the refund is approved, allow for the standard processing time (3-5 business days) for the refund to appear in your account.Impact on Services:
Cancellations for specific programs like the CRC Masterclass may result in termination of access to bundled services, such as the Credit Repair Cloud subscription or web hosting.
You must request a refund in writing by contacting [email protected].
Send your refund request within thirty (30) days of your purchase.
You must return the hard goods to Credit Repair Cloud immediately, according to the shipping and other instructions you receive by email after requesting a refund.
You must return the hard goods in like-new condition, as determined in Credit Repair Cloud’s sole, reasonable discretion.
Get in touch!
If you run into problems, get in touch, tell us what’s up, and we’ll work with you to make sure you’re happy. Please allow 5-7 business days for standard refund processing once approved, and note that refunds will result in cancellation of account access to avoid future billing. Additionally, if refunds do not appear within the expected timeframe of 5–7 business days, verify the account used for the transaction and contact support to investigate the issue further.
Refunds related to the CRC Masterclass Program will revoke access to the associated courses, materials, and bundled services.
Also, if you also want to cancel related services like Web Hosting through Credit Repair Cloud, please remember to mention these services when getting assistance from our Support team.