Part 5: Updating dispute item status and credit scores for manually added items

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When your client doesn’t have a credit report that our software can import, you need to manually enter credit items and scores to start their credit repair process. Once your client hears back from the bureaus after Round 1, you must manually update the status of the dispute items according to the bureau’s responses.

 

In this article, you will learn about:

 

To start, make sure you have the following:

 

How to update dispute items manually - Step by step

  1. Log in to your Credit Repair Cloud account

  2. Click on My Clients

    RCR_1-001.png

  3. Click on your client’s name to open the client dashboard

    RCR_1-002.png

  4. Click on Dispute Items

    RCR_2-001.png


    This area will present you with a list view of the dispute items that you’ve added or imported for this client.

    RCR_2-002.png

  5. Go through the report and edit the item’s status as needed under the three bureaus

    For example, if I wanted to update the following Bank of America Mortgage item, I would click on the Equifax’s status that remains In Dispute:

    RCR_2-003.png

    A pop-up will show to edit the disputed item.

    Select the new status for the item under the corresponding bureau(s).

    RCR_2-004.PNG

  6. Click on Save Changes

    RCR_2-005.png

 

How to update credit scores manually - Step by step

  1. Log in to your Credit Repair Cloud account

  2. Click on My Clients

    RCR_1-001.png

  3. Click on your client’s name to open the client dashboard

    RCR_1-002.png

  4. Click on Add/edit scores in the Scores section

    N-P5_2-001.png

  5. Enter the new scores for each bureau and click on Add

    P5_2-002.png

 

What you can do now:

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